• Assisting and representing passengers who were denied the right to embark;
• Verifying and submitting the necessary documents in order to obtain compensation for passengers who were denied the right to embark, in accordance with European Regulation no. 261/2004;
• Assisting and representing passengers whose flight was canceled;
• Verifying and submitting the necessary documents in order to obtain compensation for passengers whose flight was canceled, in accordance with European Regulation no. 261/2004;
• Assisting and representing passengers whose flight was delayed;
• Verifying and submitting the necessary documents in order to obtain compensation for passengers whose flight was delayed, in accordance with European Regulation no. 261/2004;
• request additional information about a particular activity if it is not found among the listed activities.